Manage Subscription
Subscribe to Docupilot
Go to the "Settings" menu and select "Billing and Usage"
Choose the specific plan you want to switch to
Proceed to the checkout page
Provide your Account, Billing address, and Payment details
Click on "Pay & Subscribe" to finalise the subscription process
Upgrade or Downgrade your subscription
Go to the "Settings" menu and select "Billing and Usage.
Choose the specific plan you want to switch to
Proceed to the checkout page by clicking on the relevant option
Finalise the switch by clicking on "Pay & Subscribe" on the checkout page
As part of the upgrade process, you will be invoiced for the remaining credits necessary to accommodate the new plan.
When initiating a downgrade, there will be no immediate charges. Instead, the remaining credits will be adjusted accordingly in the subsequent billing cycle.
Update your Billing Details
Go to the "Settings" menu and select "Billing and Usage"
Choose "Manage Billing" and click “Payment methods”
Locate your card and click the “Edit Payment method”
Enter your updated payment information and billing address. Click “Update”.
Download your subscription invoice
To download an invoice,
Go to the Dashboard > Settings
Navigate to Billing and Usage > Manage Billing and click on Billing History to view past invoices
Find the desired invoice and click the "Download" button
Cancel your subscription
Navigate to the "Settings" menu
Select "Billing and Usage" from the options
Choose "Manage Billing" to access your billing information
Locate and click on your current subscription details
Look for the "Cancel subscription" button and click on it to initiate the cancellation process
If you cancel your subscription before the end of your billing cycle, you will still have access to the service until the end of the current billing cycle.
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