# User Profile & Account Security

## Profile Management

To access your profile from a workspace:

1. Click your name/avatar at the bottom of the side navigation.
2. Click **View Profile**.
3. Select **Profile** in the left side menu from your Organization's Home page.

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2F0EiqPjYda080GKLZyR36%2FProfile%20Info.gif?alt=media&#x26;token=5dffb132-6169-44ee-9bda-030ecbb5aad3" alt="" width="563"><figcaption><p>View your Profile</p></figcaption></figure>

### Updating your profile

1. On your profile page, click **Edit** to update your personal details.
2. You can modify your **Name**, interface **Language**, and **Timezone**.

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2FFFcwFQqNRucclM7kTvlp%2FScreenshot%202025-08-23%20at%202.21.20%E2%80%AFPM.png?alt=media&#x26;token=d12dd259-b83c-491b-b5c8-56ceb1d45dba" alt="" width="563"><figcaption><p>Updating your Profile</p></figcaption></figure>

### Changing your Email address:

1. Click **Change Email.**
2. Enter your **new email address** and **account password.** Click on **Change**.
3. A verification link will be sent to your new email.
4. Click the link to confirm the change.

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2FCIklvNhRWHZ8mwE1NRyr%2FScreenshot%202025-08-23%20at%202.47.39%E2%80%AFPM.png?alt=media&#x26;token=dfcf5042-c01f-4f91-8a63-b8d0d8cf5eb4" alt="" width="563"><figcaption><p>Changing your Email address</p></figcaption></figure>

## Security

### Updating your password

1. Go to the **Security** page from the left-side menu.
2. Enter your **Current Password**, **New Password**, and re-enter the New Password under Confirm Password.
3. Check the "Logout from all other devices" option to delete all your active sessions.
   1. Only active sessions linked to registered email and current organization will be logged out.
   2. If you have active sessions from same email address but a different organization they will not be logged out.
4. Click **Update**.

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2FqwEXZ2oilX4G4STuv73I%2FChnage%20Password.gif?alt=media&#x26;token=ace4bb76-b2c4-4f93-96cc-7ea1cf04c621" alt="" width="563"><figcaption><p>Updating the Password</p></figcaption></figure>

## Multi - Factor Authentication (MFA)

### Enabling MFA

1. Navigate to **Multi-Factor Authentication** in the left-side menu.
2. Click **Enable MFA**.
3. By default, Email OTP will be enabled and set as your primary MFA method. *Read more about Email OTP in the next section.*

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2FvtHJWv6oGiFC5GJwN2ZL%2FScreenshot%202025-08-23%20at%202.39.18%E2%80%AFPM.png?alt=media&#x26;token=2762d07b-780a-4dc9-8212-43638c2a5c89" alt="" width="563"><figcaption><p>Enable MFA</p></figcaption></figure>

### Types of MFA

#### Email OTP

1. When Email OTP MFA is enabled, a **One-Time Password (OTP)** will be sent to your email during login.
2. Enter that OTP to login to your account successfully.

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2FI6O5PAP1JHSrBIyfVyRu%2FScreenshot%202025-08-23%20at%203.15.17%E2%80%AFPM.png?alt=media&#x26;token=5645727f-8e4f-4149-9e32-fd37e6094d6a" alt="" width="563"><figcaption><p>Email Authentication</p></figcaption></figure>

#### Time-Based One-Time Password (TOTP)

To use TOTP for Multi-Factor Authentication (MFA), follow these steps:

1. Click `Setup Now` under **OTP Authenticator.**
2. Configure your Authenticator:
   1. Open an authenticator app on your mobile device (e.g., **Google Authenticator**) and scan the **QR code** displayed in your account.\
      — OR —
   2. Open a password manager (e.g., **LastPass**), click the **eye icon** to reveal the **Secret Key**, and manually enter it as the **TOTP secret key** in your password manager.
3. Enter the **OTP** generated by the authenticator app to complete the setup.

Optionally, you can now set TOTP as your primary authentication method by clicking **Make Primary**.

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2FDWZzDMtNwgjcD4NUvSUO%2FMFA%20TOTP.gif?alt=media&#x26;token=cb49358a-9fb4-441c-bb81-780eab99fe46" alt="" width="563"><figcaption><p>MFA using TOTP method</p></figcaption></figure>

#### MFA recovery codes

1. If you lose access to your device or email, recovery codes can help you log in.
2. Click `Generate Recovery Codes` and store them securely.
3. If necessary, click **Generate new Codes** to replace old codes with new ones.

{% hint style="info" %}
*Note:*

1. *Each recovery code can be used only once.*
2. *If you run out of recovery codes, you can always Generate new Codes.*
3. *Old codes will be invalidated once the new codes are generated.*
   {% endhint %}

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2FOZlugQJOYVJBDbeNaAk8%2FScreenshot%202025-08-23%20at%203.39.33%E2%80%AFPM.png?alt=media&#x26;token=b0172db9-f262-4250-b79e-798100d6e829" alt=""><figcaption><p>MFA recovery codes</p></figcaption></figure>

### Disabling MFA

1. Toggle MFA from **Enabled** to **Disabled** to disable MFA.
2. Enter the MFA OTP generated from your primary MFA method (Email OTP or TOTP) to disable MFA on your account.

<figure><img src="https://191679573-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LDwD-wIOendMUiQ8uVr%2Fuploads%2F3xHADEzhBuKflGZ1IBwr%2FDisable%20MFA.gif?alt=media&#x26;token=9a80c429-f947-44ce-8637-d1021130519d" alt="" width="563"><figcaption><p>Disabling MFA</p></figcaption></figure>
